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Frequently Asked Questions:

Have a question? Get fast answers to our most frequently asked questions

Why is my policy with the Franklin Agency?

Your policy was transferred to the Franklin Agency after the relationship with your current agent changed and they no longer represented The Philadelphia Contributionship or Germantown Insurance. In some cases, depending on what state your property risk is located in your policy may have been transferred automatically to The Franklin Agency to avoid a non-renewal and a lapse in coverage.

How Do I obtain a policy through Franklin?

Our account representatives are here and ready to answer questions and create an insurance program tailored to your specific needs. You can call our representatives at 800-421-4010 or use our online Get a Quote feature.

What is the Franklin Agency?

The Franklin Agency is an insurance agency established in 1957 to operate as a full service insurance agency under the umbrella of The Philadelphia Contributionship.  The Franklin Agency only represents The Philadelphia Contributionship and Germantown Insurance. We do not offer alternate insurance carrier options. The Franklin Agency is wholly owned by The Philadelphia Contributionship.

Can I add more coverage to my policy?

Yes, you can! Contact one of the Account Representatives at 800-421-4010 and they can work with you to build the perfect customized coverage.

I have to file a claim - now what?

Your Franklin Agency Representatives and The Philadelphia Contributionship are here to help you through this process. You can start the claim process here.

How do I make my insurance bill payments?

At the Franklin Agency, we offer different ways to help you with your insurance payments.  You can choose what works best for you and your family and any assistance you need along the way we are here for you. You can see all the payment options by clicking here.

I received a letter informing me that my agent no longer represents The Philadelphia Contributionship.

What do I do?

If your property is in New Jersey;

If your property is in New Jersey; and you wish to continue to insure your home with The Philadelphia Contributionship, you have several options available to you.

  1. Find another independent insurance agent to service your policy. Visit our public website (www.1752.com) and click on the “Find an Agent” tab. You can search by zip code.
  2. Continue coverage on your existing policy by signing the letter received and returning to us:
    1. in the envelope provided to:
      The Philadelphia Contributionship
      P.O. Box 100 Philadelphia, PA 19105-0100
    2. Email: franklin@1752.com
    3. Fax: 267-765-4576

If your property is in Pennsylvania or Maryland;

If your property is in Pennsylvania or Maryland, we strongly suggest that you contact your agent immediately to discuss the option of obtaining a new policy if you wish to remain a client of your current agent. You may also:

  1. Find another independent insurance agent that currently represent The Philadelphia Contributionship to service your policy. Visit our public website (www.1752.com) and click on the “Find an Agent” tab. You can search by zip code.
  2. If you prefer to continue to insure your property with another carrier, please respond to the letter received by signing and returning.
    1. in the envelope provided to:
      The Philadelphia Contributionship
      P.O. Box 100 Philadelphia, PA 19105-0100
    2. Email: franklin@1752.com
    3. Fax: 267-765-4576

Upon receipt of the signed document, we will cancel your policy on the renewal effective date and your coverage will cease effective 12:01am on that date.

As required by the Pennsylvania and Maryland Departments of Insurance, if you wish to continue to insure your home with The Philadelphia Contributionship, you may do so through our servicing agent, Franklin Agency which your policy will be automatically renewed to them. If you do not respond to the letter, Franklin Agency will become your agent.

If your property is in Delaware or Virginia;

If your property is in Delaware or Virginia, we strongly suggest that you contact your agent immediately to discuss the option of obtaining a new policy if you wish to remain a client of your current agent. You may also:

1. Find another independent insurance agent to service your policy. Visit our public website (www.1752.com) and click on the “Find an Agent” tab. You can search by zip code.

Contact Us:

Available Monday - Friday 8:30 AM - 5:00 PM
Tel: 800-421-4010
Fax: 267-765-4666
Email: franklin@1752.com

What Our Clients Are Saying

Providing quality and prompt service for our policyholders is of the utmost importance for everyone from our Customer Service Team to our Claims Team and we take great pride in the feedback we receive.

During the most recent storm, I experience property damage. I called my insurance carrier and was quickly assigned to Laurie D, she went out of her way to ensure I understood the process. She demonstrated patience and compassion when explaining the process and next steps. Additionally, after giving me very...

Sherwin A. Williamstown, NJ 08094

I have had a last 5 months to forget. During this Covid pandemic so many people have negative memories of the year gone by. One bright memory to remember is the caring, kindness, and efficient attention showed to me by Karen S.  at the Philadelphia Contributorship. I am thankful and...

Yovanny M. East Stroudsburg, PA 18301

The customer services was great, they listened to me , send the right people to assess the damage of my roof. The adjuster, promptly attended the claim and the check to do the repairs was processed very quickly. I would recommend The Philadelphia Contribution-ship, furthermore they are local and will...

George M. Middletown, DE 19709

During the most recent storm, I experience property damage. I called my insurance carrier and was quickly assigned to Laurie D, she went out of her way to ensure I understood the process. She demonstrated patience and compassion when explaining the process and next steps. Additionally, after giving me very...

Sherwin A. Williamstown, NJ 08094

I have had a last 5 months to forget. During this Covid pandemic so many people have negative memories of the year gone by. One bright memory to remember is the caring, kindness, and efficient attention showed to me by Karen S.  at the Philadelphia Contributorship. I am thankful and...

Yovanny M. East Stroudsburg, PA 18301

The customer services was great, they listened to me , send the right people to assess the damage of my roof. The adjuster, promptly attended the claim and the check to do the repairs was processed very quickly. I would recommend The Philadelphia Contribution-ship, furthermore they are local and will...

George M. Middletown, DE 19709

See All Testimonials

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