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While hoping that claims are few and far between, we know that the claims experience is when an insurance relationship is put to the test. At The Philadelphia Contributionship, our claims mission is to understand the impact unforeseen events have on you, to provide access to prompt emergency service, followed by a fair and timely settlement of every claim.

This is when we are needed most—and when we fulfill our promise.

TPC clients can report claims to us at any time, 24/7 through a variety of means—including phone, fax, email, and messaging in the My Key portion of our secure policy management system.

To report a claim:

By phone: 800-269-1409
By fax: 215-627-8871
By email:
Or, via the customer portal My Key
If a claims emergency occurs after regular office hours, call 800-269-1409, and you will be directed to our “on call” claims adjuster who will be able to help you.

Whether you choose to work through your TPC agent to file and manage your claim or come to us directly, our claims team is here to help you.

What Our Clients Are Saying

Very pleasant experience overall. Fast response.

Huaping R.

Mr. Green was a very nice man as well as very professional. As the repairs were being done, he came to check on the progress and to make sure the job was being done in a timely manner, and to satisfaction. Many thanks to him and the company.

Marie S.

I had a great experience with my claim and with this insurance company. Thank you for everything.

Enrique & Berta M.