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While hoping that claims are few and far between, we know that the claims experience is when an insurance relationship is put to the test. At The Philadelphia Contributionship, our claims mission is to understand the impact unforeseen events have on you, to provide access to prompt emergency service, followed by a fair and timely settlement of every claim.

This is when we are needed most—and when we fulfill our promise.

TPC clients can report claims to us at any time, 24/7 through a variety of means—including phone, fax, email, and messaging in the My Key portion of our secure policy management system.

To report a claim:

By phone: 800-269-1409
By fax: 215-627-8871
By email:
Or, via the customer portal My Key
If a claims emergency occurs after regular office hours, call 800-269-1409, and you will be directed to our “on call” claims adjuster who will be able to help you.

Whether you choose to work through your TPC agent to file and manage your claim or come to us directly, our claims team is here to help you.


Great experience with my claim

I had a great experience with my claim and with this insurance company. Thank you for everything.

Enrique & Berta M.

Prompt, informative, fair and courteous

Very satisfied! Mr. Kiker was prompt, informative, fair and courteous.

Stephen & Suzanne V.

Very courteous, knowledgeable and professional

Paul was a very courteous, knowledgeable and professional representative. He was very kind and helpful

Warren D.

Thank you so very much for the handling of our claim with such professionalism and speed

Thank you so very much for the handling of our claim with such professionalism and speed. It really meant a lot to us that you treated us with such care. Peace of mind is number one, and our agent and the Philadelphia Contributionship made sure of that. Thank you again!

William & Ericka B.

Perfect, quick, clear and professional

Perfect, quick, clear and professional. Thank you.

Lucia M.

Very pleasant experience overall

Very pleasant experience overall. Fast response.

Huaping R.

A nice man as well as very professional

Mr. Green was a very nice man as well as very professional. As the repairs were being done, he came to check on the progress and to make sure the job was being done in a timely manner, and to satisfaction. Many thanks to him and the company.

Marie S.

Your claims department is excellent

I am an insurance attorney. I have spent years suing insurers and now work at an insurance company. So, I am a discriminating customer. And I must say, your claims department is excellent.

Carmen C.