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While hoping that claims are few and far between, we know that the claims experience is when an insurance relationship is put to the test. At The Philadelphia Contributionship, our claims mission is to understand the impact unforeseen events have on you, to provide access to prompt emergency service, followed by a fair and timely settlement of every claim.

This is when we are needed most—and when we fulfill our promise.

TPC clients can report claims to us at any time, 24/7 through a variety of means—including phone, fax, email, and messaging in the My Key portion of our secure policy management system.

To report a claim:

By phone: 800-269-1409
By fax: 215-627-8871
By email:
Or, via the customer portal My Key
If a claims emergency occurs after regular office hours, call 800-269-1409, and you will be directed to our “on call” claims adjuster who will be able to help you.

Whether you choose to work through your TPC agent to file and manage your claim or come to us directly, our claims team is here to help you.

What Our Clients Are Saying

I am an insurance attorney. I have spent years suing insurers and now work at an insurance company. So, I am a discriminating customer. And I must say, your claims department is excellent.

Carmen C.

Thank you so very much for the handling of our claim with such professionalism and speed. It really meant a lot to us that you treated us with such care. Peace of mind is number one, and our agent and the Philadelphia Contributionship made sure of that. Thank you again!

William & Ericka B.

Very pleasant experience overall. Fast response.

Huaping R.