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Privacy Policy

The Philadelphia Contributionship has been meeting the insurance needs of our customers since 1752. Because we have a long history of respect for and commitment to the privacy of our customers, we are providing you with information concerning the use of information gathered via our internet site.

INFORMATION WE COLLECT

We do not collect any personal information from visitors to our Web site.

We collect only information you provide to us through online forms and information requests or online information collecting devices known as "cookies". We do not use "cookies" to retrieve information from a visitor's computer that was not originally sent in a "cookie".

USE OF INFORMATION

The information we collect will be forwarded only to our employees who have a legitimate reason to receive your e-mail. We will contact you only as necessary in connection with your e-mail correspondence.

SECURITY PROCEDURES

We maintain electronic and procedural safeguards for our internet site to protect the confidentiality of information provided by customers or potential customers. We restrict access to information about our customers to those employees who need to know that information to provide products and services to our customers.

We do not share nonpublic information we obtain from visitors to our Web site.

REFUND POLICY

All credit card refunds are processed in a timely manner by The Contributionship Companies’ Accounts Receivable Department through the use of your original credit card information provided from the initial premium payment. Generally, return premiums are processed within 10 business days; however, due to individual policy circumstances, as well as the type of cancellation, this timeframe can vary. Please direct questions relating to your individual insurance policy to our Customer Service Department at 1-888-627-1752 between 8:30am and 5:00pm Monday through Friday.

Credit card return premium payments are made in the form of a credit to your card account if the following circumstances are true:

i. the original premium payment made on the policy was through a credit card within the last three months

ii. the card used for the original premium payment has not expired

iii. the insured has not contacted The Contributionship Companies requesting the return be made via check

Policies whereby any of the above statements do not hold true will receive a refund through a company issued check sent through the United States Post Office.

The credit card refund process is dependent on your billing cycle with the credit card company. Once the refund instructions leave our office it can take anywhere from 10-20 working days for the proceeds to arrive on your account.

For complete refund policy details, please contact our Accounts Receivable Department at 215-627-1752 between 8:30am to 4:30 pm Monday through Friday.

CHANGES IN PRIVACY POLICY

We may choose to modify our internet privacy policy. Notification of any changes will be posted on the homepage of our internet site.

THE PHILADELPHIA CONTRIBUTIONSHIP

The Philadelphia Contributionship on whose behalf this notice applies to are:

The Philadelphia Contributionship Mutual Holding Company
TPC Holdings, Inc.
The Philadelphia Contributionship for the Insurance of Houses from Loss by Fire, Inc.
The Philadelphia Contributionship Insurance Company
Germantown Insurance Company
Franklin Agency, Inc.
First Insurance Company of America

Questions regarding our internet policy can be directed to info@contributionship.com.

What Our Clients Are Saying

Providing quality and prompt service for our policyholders is of the utmost importance for everyone from our Customer Service Team to our Claims Team and we take great pride in the feedback we receive.

I have had a last 5 months to forget. During this Covid pandemic so many people have negative memories of the year gone by. One bright memory to remember is the caring, kindness, and efficient attention showed to me by Karen S.  at the Philadelphia Contributorship. I am thankful and...

Yovanny M. East Stroudsburg, PA 18301

The customer services was great, they listened to me , send the right people to assess the damage of my roof. The adjuster, promptly attended the claim and the check to do the repairs was processed very quickly. I would recommend The Philadelphia Contribution-ship, furthermore they are local and will...

George M. Middletown, DE 19709

During the most recent storm, I experience property damage. I called my insurance carrier and was quickly assigned to Laurie D, she went out of her way to ensure I understood the process. She demonstrated patience and compassion when explaining the process and next steps. Additionally, after giving me very...

Sherwin A. Williamstown, NJ 08094

I have had a last 5 months to forget. During this Covid pandemic so many people have negative memories of the year gone by. One bright memory to remember is the caring, kindness, and efficient attention showed to me by Karen S.  at the Philadelphia Contributorship. I am thankful and...

Yovanny M. East Stroudsburg, PA 18301

The customer services was great, they listened to me , send the right people to assess the damage of my roof. The adjuster, promptly attended the claim and the check to do the repairs was processed very quickly. I would recommend The Philadelphia Contribution-ship, furthermore they are local and will...

George M. Middletown, DE 19709

During the most recent storm, I experience property damage. I called my insurance carrier and was quickly assigned to Laurie D, she went out of her way to ensure I understood the process. She demonstrated patience and compassion when explaining the process and next steps. Additionally, after giving me very...

Sherwin A. Williamstown, NJ 08094

See All Testimonials

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